Contact Us

Last updated: October 16, 2026

Here for your garden and patio questions

Contact the vjyxnz™ team for help with Garden Utility, Planting Essentials and Patio Living products, orders, deliveries or returns.

Customer support

Email service@vjyxnz.com or call 00852-3031330. Business hours: 8:00 AM – 10:00 PM Daily. Messages received outside these hours will be reviewed during the next service period.

Order and delivery support

Include your order number, checkout email and a description of the request. If an item is damaged, incorrect or incomplete, provide clear photographs of the item and packaging where available. Do not email full card details, account passwords or unnecessary identity documents.

Product and care questions

Check the listing for included parts, mounting or assembly requirements and care guidance. Ask us before ordering if a load limit, size, fitting or intended use is unclear. We can help with the product information available; do not assume weatherproofing or compatibility not expressly stated.

Return instructions

Contact us before sending an item back so we can provide the correct destination and handling instructions. Our business address below is not automatically a return destination. Visits are by prior arrangement only.

Business Information

Brand

vjyxnz™

Company

Chongqing Yixida Technology Co., Ltd.

Owner

Wu Yuhang

Business address

Room 401, 4th Floor, Group 6, Bayi Village, Baqiao Town, Dadukou District, Chongqing, China

Website

vjyxnz.com

Email

service@vjyxnz.com

Phone

00852-3031330

Business hours

8:00 AM – 10:00 PM Daily

Garden Utility · Planting Essentials · Patio Living